Privacy Policy

This Privacy Policy explains how XOLO Energy Drink ("XOLO," "we," "us") collects, uses, and shares your personal information when you visit energybyxolo.com, place an order, or otherwise interact with us. By using the site, you agree to the practices described here.

Information you give us: your name, email address, shipping and billing address, phone number, and order details when you make a purchase, join our list, or contact us. Payment card details are handled by our payment processor and are not stored on our servers.

Information collected automatically: device and browser type, IP address, pages viewed, and similar usage data gathered through cookies and analytics tools to help the site work and improve.

To process and fulfill orders, send order and shipping confirmations, provide customer support, send marketing emails when you have opted in, prevent fraud, comply with legal obligations, and improve our products and website.

We use cookies and similar technologies to keep your cart working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some may affect site functionality.

We share personal information with service providers who help us run the business — including our e-commerce platform (Shopify), payment processors, shipping and fulfillment partners, email and analytics providers — only as needed to perform their services.

We may also disclose information to comply with the law, enforce our terms, or protect the rights and safety of XOLO and others. We do not sell your personal information.

You can unsubscribe from marketing emails at any time using the link in any message. Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, email contact@energybyxolo.com.

We keep personal information for as long as needed to provide our services, meet legal and tax requirements, resolve disputes, and enforce our agreements.

Our site and products are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised, and material changes will be posted on this page.

Questions about this policy or your personal information? Email contact@energybyxolo.com.